FAQs

 

How quickly can I can get an ATM installed?

Depending on our manufacturers’ lead times & availability, plus completed required documents, we can deliver your ATM machine in as quickly as 2 weeks.


What kind of support program do you have?

We offer 24/7/365 customer support coverage by phone. Call us any time you’d like service and our team will respond quickly. Our Tech Support Team monitors your ATM terminals with our unique remote management system, determines the problem, and resolves them in a real-time manner. Problems are resolved over the phone or through immediate deployment of field technicians or contracted maintenance providers to the site.


What is the average surcharge fee?

Average surcharge fees range from $1.75 to $2.50 and can go up to $5 depending upon the nature of business and the location.


What is the ROI on ATMs?

Hosting an ATM at your location increases customer traffic and sales. That means more money in your pocket! Statistics report increased impulse spending from the cash withdrawn at your location. An ATM machine increases your revenues as customers spend more, plus you receive commissions for each ATM transaction.


What if a cardholder wasn’t able to access the money requested at my ATM?

There could be several reasons why a cardholder was unable to withdraw cash from the ATM. The cardholder may not have had enough funds in his account for the ATM to dispense the requested amount. In some cases, the cash dispenser may have been out of cash at the time the cardholder requested the funds.

ATM FACTS:

 

  • There are over 350,000 ATMs located in the United States

  • Over $13 billion in ATM transactions annually

  • Over 200 million Americans over the age of 18 have an ATM card

  • The average ATM user withdraws $67 and spends $25 immediately

  • The average ATM user visits an ATM 10.6 times per month

  • 80% of ATM transactions are a result of an impulse decision

CONTACT US TODAY!

770 River Road #611, Edgewater, NJ 07020

Tel: 917.690.2222 • Fax: 201.941.7981

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